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Reviews

Every review left for us on Google, in our customers' own words.

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Google reviews

5.0

From 23 reviews · 23 of 23 answered by the team

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Word of Mouth

Rated by homeowners across Dorset and Hampshire

Here's what they said on Google - and what we said back.

What they mention

Google Reviews

Every review, in full

Reviews 1–2 of 23

Solar & air conditioning

I can’t recommend Electrical Exchange highly enough! They recently installed my solar panels and air conditioning, and their level of service was exceptional from start to finish.

What truly sets them apart is their dedication to doing things right. While up on the roof, they noticed several cracked tiles and immediately pointed them out to me, suggesting I get them fixed while the scaffolding was already set up. Rather than rushing to finish their own job, they kindly put their work on hold so I could get the roof repaired. The moment the tiles were fixed, they came back the very next day to complete the solar installation without missing a beat.

Finding a trade company with this degree of honesty, integrity, and punctuality is rare. They went above and beyond for me, and I couldn't be happier with the results or their incredible workmanship and customer care. Thanks Adam & Charlie ☺️☀️❄️

Reply from Electrical Exchange

Thank you Holli for your wonderful review and for recommending Electrical Exchange. We’re delighted Adam and Charlie provided exceptional service, paused work to help with the roof issue, and returned promptly to complete the installation. Your recognition of our honesty, integrity, punctuality, and workmanship means a great deal to our team. If you need any further assistance with your solar or air conditioning, please get in touch.

HolliGoogle review
EV charger

Adam and the team were exceptional. I needed an EV charger installed and, although Adam’s quote wasn’t the cheapest, he took the time to explain the hidden complexities in my setup and his reasoning made complete sense. I’d much rather pay a bit more for someone who clearly knows what they’re doing than chase the lowest price and end up with costly issues later. The system has been running flawlessly since March, proving he was absolutely right. Adam walked me through the process, outlined the caveats, offered solid solutions, and delivered the work with real precision. I couldn’t recommend him highly enough.

Reply from Electrical Exchange

Thanks Adi, that means a lot. Yours was one of those setups where the complications weren't obvious until you looked properly, so I'd rather explain the reasoning up front than quote low and hit problems later. Good to hear it's still running well since March. Any questions, just give me a shout. Adam

Adi C.Google review
Rewire & lighting

We have multiple jobs and works completed by Adam and the team and could not be happier with the work conducted, this has included a rewire of our property and most recently new lights fitted to the entrance of our house set on a PIR brilliant work and to a very high standard. Highly recommend.

Reply from Electrical Exchange

Jon, thank you for taking the time to leave this review - I really appreciate you mentioning the rewire and the new PIR entrance lights, and I’m glad you’re so happy with the standard of work. If you ever need anything else, my team and I would be happy to help, and thanks again for the recommendation. – Adam, The Electrical Exchange 🔧😊

Jon K.Google review
EV charger

Electrical Exchange installed a home EV charger for me and everything was excellent. I had good conversations with Adam beforehand and he suggested the best approach, he handled the required paperwork with the DNO.

The installation went smoothly and cleanly. He kept communicating as he did it to check what he was doing and ensure it was what I wanted. The job was completed to a high standard and they cleaned up perfectly once done.

Because of the location of my consumer unit/fusebox relative to my external wall he was able to have the wire come right out of the wall into the back of the charger, making it look incredibly neat.

I would highly recommend them.

Reply from Electrical Exchange

Matthew, thanks so much for the kind review. I’m really glad you were happy with the advice beforehand, the DNO paperwork being taken care of, and the clean, neat EV charger install with everything explained as we went. We really appreciate the recommendation.

Matthew G.Google review
Consumer unit & rewiring

Installed new consumer unit in old house and corrected many faults worked tirelessly for 4 days straight rewiring where necessary, changing sockets earthing system.

Would recommend unreservedly taking into account two pensioners living in house one of which is dependant on electrical equipment for daily care...

Reply from Electrical Exchange

Thanks Michelle, that's very kind. It was an old installation with a fair bit that needed putting right, so we worked around the household to keep disruption and any time off supply to a minimum. Glad it's all sorted. Any questions, just give me a shout. Adam

Michelle B.Google review
Solar panels & battery

We had a great job done by Adam and his team

22panels fitted also battery storage and it's great to not see the smart meter going up every day and getting money back for generated electricity that we've not used

It's a win win delighted customers 😊

Reply from Electrical Exchange

Thank you, James, for the wonderful review. We’re delighted Adam and the team completed your 22-panel installation with battery storage and that you’re seeing lower smart meter readings and credits for exported electricity. Hearing that you’re a delighted customer is exactly what we aim for. Please reach out if you need any support or would like to recommend us to friends and family.

James O.Google review
Solar, battery & iBoost

I couldn't be happier with the experience we had dealing with Adam and the team from the Electrical Exchange. From the initial consultation to the final installation, every step was handled with professionalism and care. Adam took the time to understand our needs and provide us with a tailored solar solution that comprised of Roof Panels, Hybrid Inverter, Battery Storage and a solar IBoost. They patiently answered all our questions, provided clear explanations of the process, and helped us navigate the paperwork seamlessly. Choosing the Electrical Exchange for our solar Installation was one of the best decisions we've made for our home .The whole process was surprisingly smooth and completed in two days. The team handled everything efficiently and worked hard to get us up and running. Now, with our solar panels in place and battery storage, we're not only saving money on our electricity bill but also reducing our carbon footprint. We couldn't be happier with the results, and we highly recommend The Electrical Exchange to anyone considering making a switch to solar power.

John Ball Hordle.

12 panels 5KW

Hybrid Inverter

10 KW Battery Storage

Reply from Electrical Exchange

Thanks so much, John, for the amazing review. We’re really glad Adam and the team made the whole process smooth from consultation to install, helped with the paperwork, and got your tailored setup (panels, hybrid inverter, battery storage and iBoost) up and running in just two days. It’s great to hear you’re already seeing the savings and reducing your carbon footprint.

John B.Google review
Air conditioning wiring

Adam from Electrical Exchange came and wired in my Air Conditioning unit. Very friendly and informative from start to finish. Explained what he was going to do in detail and asked for my input where multiple possibilities existed. A fantastic job, well done. Couldn’t have wished for a better service. Highly recommended. He even chatted me through my existing solar and battery set up where I had a few unrelated questions too. He was happy to help.

Reply from Electrical Exchange

Thanks Andrew, much appreciated. Glad the air conditioning install went well, and happy to answer the solar and battery questions any time. If you need anything else just give me a shout. Adam

Andrew P.Google review
Fast Amps EV charger

Adam and Peter have done a wonderful installation on my FastAmps EVCharger

From the moment I contacted Adam about the job to completion it was approached in the most professional and efficient manner.

I thoroughly and unreservedly recommend ELECTRICAL EXCHANGE and trust they (deservedly)

continue to expand the business

(Signed ). A very satisfied customer

John Bartholomew

Reply from Electrical Exchange

Thank you, Gloria, for your wonderful review and for recommending Electrical Exchange. We're delighted Adam and Peter provided a professional and efficient installation of your FastAmps EV charger. We appreciate your trust and kind words as our business continues to grow. Please contact us anytime for future electrical needs.

Gloria B.Google review
Fast Amps EV charger

⭐⭐⭐⭐⭐ 5 Stars

I recently had the latest generation of the Fastamp Alpha 7 home EV charger installed by Adam and his team from Electrical Exchange and I couldn’t be happier with the experience. From start to finish, the process was professional, efficient, and seamless.

Adam and his team were punctual, knowledgeable and respectful of my home throughout the installation. They clearly take great pride in their work — the installation was done to a high standard, with careful attention to detail and a neat finish.

The entire experience was stress-free and pleasant and it was clear that Electrical Exchange genuinely values their customers. I highly recommend them to anyone looking for a top-quality EV charger installation or any similar electrical work done right the first time.

Reply from Electrical Exchange

Thanks for the Review Brian this was definitely one of the more challenging Installations with its obstacles and we were very pleased of the outcome as well. Regards Adam.

Brian C.Google review
Garden lighting

Full garden lighting project was completed by Electrical Exchange. Installation of armoured cable, outdoor sockets, down lights, up lights, tree lights and rope lighting around patio. Reliable, trust worthy and I would call Adam a perfectionist with his neat and tidy workmanship. Would recommend and use again.

Reply from Electrical Exchange

Thank you, Adam, for the fantastic review and for trusting Electrical Exchange with your full garden lighting project. We're delighted the armoured cable, outdoor sockets, downlights, uplights, tree lights and rope lighting met your expectations and that you found our workmanship neat and tidy. Adam will be pleased to hear you regard him as a perfectionist; reliable, trustworthy service is what we pride ourselves on. We appreciate your recommendation and look forward to working with you again.

Adam P.Google review
EV charger & consumer unit

Excellent service from start to finish. Installed my EV charger and replaced the consumer unit to a very high standard. Professional, tidy, punctual, and took the time to explain everything clearly. Great workmanship and very reasonable pricing. Highly recommended!

Reply from Electrical Exchange

Thanks for Review Mihai it was a pleasure to work with you on your project.

Mihai C.Google review
Fast Amps EV charger

Quoted ordered and fitted Fast Amp charger all within 4 days .fitted I 3hrs even with 20mtr cable run .commissioned demonstrated all working fine thanks to Adam and Fast Amp 👍

Reply from Electrical Exchange

Thanks for the great review, Shane. We're delighted the Fast Amp charger was delivered within four days and fitted in about three hours despite the 20 m cable run. Adam will be pleased to hear your thanks for the commissioning and demonstration. We appreciate you choosing us and are here if you need anything further.

Shane M.Google review
Electrical work

Adam from Electrical Exchange was punctual, professional and completed our electrical work to a high standard. He was friendly and explained everything clearly and he left everything clean and tidy. I would highly recommend them and would definitely use them again.

Reply from Electrical Exchange

Thanks Jane, really appreciate it. Glad everything was clear as we went along and that you were happy with how we left things. Give me a shout if you need anything else. Adam

Jane B.Google review
Sub-board for air con

Installed a sub-board for an air con unit I was installing…Prompt & polite, works clean & tidy.. highly recommend Adam and his team

Reply from Electrical Exchange

Thanks Mark, much appreciated. Glad the sub-board did the job for you. Any more come up, just give me a shout. Adam

Mark C.Google review
EV charger

I had my EV charger installed by these guys today.

They were neat, organised and did a fantastic job.

The whole process was clearly explained, they put a mat down when working indoors and left with everything looking great.

100% recommended

Reply from Electrical Exchange

Thankyou, Parsa! We really appreciate the kind words

Parsa M.Google review
Electrical work

Electrical exchange are always friendly and helpful. I have them as my go to people for various needs around my old outdated Victorian house which has needed that more modern touch. I would recommend them most definitely.

Reply from Electrical Exchange

Thank you Sharon, much appreciated. Always plenty to sort out in a house of that age, so good to hear we're your first call. Give us a shout any time. Adam

Sharon D.Google review
EV charger

Adam, was very helpful and really supportive in installing my charger by providing relevant advice and guidance throughout the whole process.

He was also able to action last minute changes and task which was not in our original arrangements with minimum fuss.

Reply from Electrical Exchange

Cheers Duncan!

Duncan O.Google review

Adam and his team were great. He was on time, tidy and did the job well. There was a problem (not of his making) that he persisted with and managed to solve. Thanks Adam and co.

Reply from Electrical Exchange

Thank you Nick, really appreciate it. Glad the job went well and that you were happy with how we left things. Give us a shout any time. Adam

Nick P.Google review

Great company and excellent service from Adam

Reply from Electrical Exchange

Thanks John, really appreciate it!

John B.Google review

5 Star service good prices and efficient working practises

Reply from Electrical Exchange

Thanks Clive, we appreciate the review!

Clive T.Google review
EV charger & eddi

Adam of Electrical Exchange

Is every good at ther job they put in a (EVEC ELECTRIC VEHICLE CHARGER ) and a ( EDDI ) HAS WELL

Reply from Electrical Exchange

Thank you for the 5-star review David! We’re glad everything went smoothly with your EV charger installation and the Eddi setup, and we really appreciate you taking the time to share your experience.

David R.Google review

Reliable service competitive prices hard working peoplie, Amazing service👍🏽

Reply from Electrical Exchange

Thank you so much for the 5-star review, Kahira! We're thrilled our reliable service, competitive prices, and hardworking team made a great impression. Your kind words mean a lot to us and we look forward to serving you again.

Kahira D.Google review
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